A skilled hacker and computer tech, he was called upon by the Faculty in the Season Three episode "The Haunted Bayou Caper" to obtain thermal and satellite views of the mansion of famous New Orleans chef, The Crawfish King, where a charity costume party was being held, which would aid Tigress and Paper Star in navigating the secret corridors it contained.
He was later seen attempting to instruct The Cleaners on how to utilize a retinal scan phone app on the kidnapped Crawfish King in order to transfer the charity money from his account into V.I.L.E's instead of the charity's.
He is seen again in "The Jolly Good Show Caper", working with Faculty member Roundabout on a scheme to trap Carmen Sandiego with a fake Crown Jewels heist. He used his tech skills to hack into Player's computer systems and set off the alarms, leading to Carmen's capture. When Roundabout went in to steal the jewels himself, he then disabled the alarms and overrode the security cameras to make him undetected during the theft. However, Carmen turned the tables on them, and Player hacked into The Troll's systems.
In The Robo Caper, The Troll says that he looked into the Iceland CCTV cameras and found Graham on the police network, helping V.I.L.E. to get to him before Carmen does.
He was briefly seen at the end of The Dark Red Caper among the list of V.I.L.E. operatives being hunted by ACME. His photo was not marked as captured, so it is presumed he is still on the loose.
The Troll is shown to be extremely confident in his hacking abilities, to the point of being obnoxious and arrogant. This leads him to underestimate his opponents, something that resulted in him being outwitted by Player.
He also seems to be very proud of his moniker to the point of being pedantic, demanding to specifically be referred to as THE Troll as opposed to simply Troll. His status of being V.I.L.E.'s hacker may have a role in this as sought hacking as a game evident when he challenged Player's hacking skills through some friendly banter.
For all his flaws however, he is shown to be rather professional, immediately aborting a mission once the agreed upon time table had passed.
Zack described him as an evil version of Player, and like Player, the Troll has demonstrated he has a high proficiency in encryption breaking, hacking and data collection. He possesses an advanced computer setup, from which he can hack into systems most anywhere in the world.
- His name is a play on an Internet Troll, a person who intentionally upsets people on the Internet by posting inflammatory and digressive, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the intent of provoking readers into displaying emotional responses and normalizing tangential discussion, either for the troll's amusement or a specific gain.
- He is the first and only V.I.L.E. operative to be aware of Team Red's hacker, Player.
- Similar to Player in the earlier seasons, The Troll is never seen outside of his private hacking room, making him the only recurring character . This possibly means he is V.I.L.E.'s most stationary operative.
|Carmen Sandiego (2019) characters|
|Team Red||Carmen Sandiego • Player • Zack • Ivy • Shadowsan • Sonia • Hideo|
|A.C.M.E.||The Chief • Chase Devineaux • Julia Argent • Agent Zari • A.C.M.E Agent|
|V.I.L.E.||Faculty||Professor Maelstrom • Coach Brunt • Saira Bellum • Countess Cleo • Roundabout|
|Operatives||Crackle • Tigress • El Topo • Le Chevre • Dash Haber • Paper Star • Mime Bomb • The Cleaners • Cookie Booker • The Captain • Lady Dokuso • The Mechanic • The Driver • Neal the Eel • Moose Boy • Otter Man • Spinkick • Flytrap • Marta Contreras • The Troll|
|Others||Dr. Pilar Marquez • Miro • Dr. Jeanine Dennam • Sharkhead Eddie • Trey Sterling • Sterling Sterling • Ibrahim Al Sibaq • Commander • Interpol Supervisor • Dexter Wolfe • Vera Cruz • Lupe Peligro • Huang Li • Xifeng • Oxtail|